Word Processing Services

• Typing
• Enhanced Word Processing Services; Powerpoint, Excel
• Tables, Graphs, Charts
• Database Input
• Desktop Publishing
• Spreadsheets

Clerical Services

• Photocopying
• Filing
• Faxing
• Ordering/Handling Supplies
• Telemarketing
• Mail-outs (stuffing, folding ...)
• Errands (post office, lunch ...)
• Client request over phone
• Retrieval of items from office
• Verbal instructions on Job Order (over and above)
• Proof-reading
• Placing and receiving calls for clients (over and above Receptionist duties)
• Meeting/Travel arrangements
• Binding documents or proposals
• Laminating
• Scanning
• Bulk printing
• Colour printing

Faxes

The outgoing fax machine is located on the second floor. All clients are welcome to send their own faxes by using their personnal 5 digit fax code. The confirmation sheet will tell you the time your fax went through and the number of pages sent. They are picked up every hour. The incoming fax machine is located in the clerical room on the second floor. Incoming faxes are removed and delivered by staff as soon as possible during business hours.

Photocopies

There are three photocopy machines in the Business Center located on the 2nd, 3rd and 4th floors.

Mail

Please direct your incoming mail to the following address: 200 - 1311 Howe Street Vancouver, BC V6Z 2P3 Canada. Mail is delivered to the general Viva Tower mailbox. A staff member will deliver your mail to your office as soon as possible after delivery. Please place outgoing mail in the reception area, 2nd floor in the basket provided. All mail will be processed each day by 3:30 p.m.

Office Supplies

If you would like us to order supplies for you, we will be happy to do so. Please see the Administrative Assistant and she will place your order. Viva also has a supply room that is fully stocked with common office items.

Courier Service

If you wish something to be sent by courier, please bring it to the 2nd floor reception, with address, instructions etc. We will dispatch it on your behalf. We will notify you when an incoming courier arrives during business hours. If couriers arrive after business hours, the parcels will be accepted by Security.

Storage Lockers

Office storage lockers and Bike lockers are available in the underground parkade.

Dry-Cleaning

Next day service is available. Please contact the 2nd floor Receptionist to make arrangements.

Florist

Please contact the 2nd floor Receptionist to make arrangements for flowers.

Catering

Please contact the 2nd floor Receptionist if you need assistance with catering a business meeting or evening function, we will be happy to make arrangements for you.